IT Customer Service Officer

The main responsibility of the IT Customer Service Officer will be to ensure and provide IT, Telecommunication and System related Help Desk and Support services to users.

Requisites:

Higher School Certificate (HSC) or General Certificate of Education (GCE), with 2 “A” level obtained at one and same sitting or an equivalent qualification from a recognised institution.

Plus

Diploma in Computer Science / Information Technology / Information Systems or any IT related field from a recognised institution / university or an equivalent qualification acceptable to Airmate Ltd.

 Note 1: APPLICANTS SHOULD SPECIFY SUBJECTS AND GRADE DETAILS OBTAINED AT SC AND HSC (Indicate Advanced and/or Subsidiary level) IN THEIR APPLICATION LETTER.  INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

Note 2:
Applicants with a valid IT Certification from e.g. CompTIA, Microsoft, Cisco,etc will have an advantage

Note 3:  Experience and skills in the following areas will be an advantage:-

• Technical support and maintenance of IT and Telecommunication hardware such as PCs,
  peripherals, networking and telecommunication equipment
• Support on generic software such as Office automation tools, systems and applications

 Candidate profile:

• Be highly customer focused, pro-active and a great team player
• Able and willing to work under pressure and odd hours including weekends and public
  holidays
• Have good problem solving skills with a strong customer focus
• Have hands on experience in performing technical maintenance tasks and have a possess
  knowledge of hardware and software trends
• Have strong communication skills, logic and analytical skills

Application Procedures:

Interested candidates are requested to send their applications on the
Company Application form with full curriculum vitae, copies of academic
certificates and documentary evidence relating to work experience by registered
post not later than Saturday 01^st April 2017.

Applications should be addressed to:

The Recruitment Unit,

Airmate Limited, P.O Box 441,

Port Louis

Note 4:

Application form can be
downloaded from the Airmate Website at the following address http://www.airmate.mu/airmate/ExternalRecruitmentForm_Airmate.pdf.

Note 5: 

•  Job reference ‘Ref: AMK/ITCSO/Mar17’ should be specified on the application form
  and envelope.
• Applicants should provide Letters of Equivalence from National Equivalence Committee for
  academic qualifications.
• Applications received incomplete or after the closing date will not be considered.
• Canvassing in any form will entail disqualification from the selection process.

Airmate
Limited reserves the right:-

(i)   to call only the best candidates to participate in the Selection Process.

(ii)   to offer employment to the suitable candidates on a contract basis.

(iii)  not to make any appointment as a result of this vacancy notice.

 www.airmate.mu                                                            
     An equal opportunity employer