To assist guests with reservations and queries, supervise guest arrival and departure, co-ordinate and arrange special requests and organise the delivery of guests’ luggage with porters under the supervision of the Head Concierge.
RESPONSIBILITIES
To assist guests with reservations and queries, supervise guest arrival and departure, co-ordinate and arrange special requests and organise the delivery of guests’ luggage with porters under the supervision of the Head Concierge.
EXPERIENCE
- Minimum 2-4 year of experience in a 4* or 5* Hotel environment in a Front Office Position.
- Minimum 2-4 years of experience in Hospitality/Public Relations
OTHER REQUIREMENTS
- Excellent written and verbal communication skills in both English and French. A third language will be a plus.
-Minimum SC as educational background or NC 3 in related trades.
- NC 4/5 or alternative qualifications.
-Clean morality certificate is a must.
-willingness to work on Public holidays, Sundays etc.
- The position requires extreme availability [Late/Early departures and arrivals] and a good general knowledge, as well as being aware of current affairs and events.