Business Development Manager

Bachelors Degree in Tourism Management, Minimum 4 years experience in a similar position, Responsible for generating new business to expand the range of offers for our users, Secure merchant partnerships and negotiate offer details that align with financial and operational objectives...

MariDeal.mu has its HQ located in Grand Baie, we are a local e-commerce marketplace where people discover and save on amazing things to do, see & eat in Mauritius & Rodrigues. We're enabling real-time commerce across local businesses, travel destinations, consumer products and live events. At the same time, we provide merchants (Hotels, Spas, Activities, Restaurants) with the resources and tools to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward allows us to move forward.

Responsibilities:

• Responsible for generating new business through established networks, relationships, independent research, and the lead management pipeline to expand the range of offers for our users
• Set appointments to meet with merchant’s face-to face to present MariDeal to their business
• Facilitate the growth of revenue by contacting new merchants (Hotels, Spas, Activities, Restaurants) while Driving merchant loyalty and retention through exceptional service levels
• Secure merchant partnerships using consultative selling strategies to create and negotiate offer details that align with financial and operational objectives
• Execute post-sale merchant communications, conflict resolution, and compliance on merchant deliverables 
• Ensure any Merchants issues are resolved in a timely manner
• Closing/selling of new business and up-selling opportunity to existing businesses
• Utilize knowledge of deal structure and strategy to reach merchants’ desired outcomes and maximize profit
• Ensure that the website is well updated
• Supervise online offers
• Work closely with management to develop new deals
• Enhances organization reputation by accepting ownership for accomplishing new and different requests

Other Essential Job Functions:

• Logged into the queue 90% of the day.
• Reading documents, detailed work, problem solving, math skills, reasoning skills, oral communication, written communication, merchant contact, ability to effectively present information in one-on-one and small group situations to merchants and other employees, multiple concurrent tasks

Qualifications and Job Requirements:

• Bachelors Degree in Tourism Management
• Minimum 4 years experience in a similar position
• Proven customer service, analytical and problem solving skills
• Solid decision-making skills, customer-focused instincts and sound judgment
• Intellectual agility and creativity to respond to changing demands and create new solutions
• Strong negotiation and relationship building skills with a high degree of professionalism and poise
• Excellent written and oral communications skills
• A commitment to exceptional service and delivery