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Beauty Retail Supervisor

  • Mauritius
  • 21,000 - 30,000
  • Permanent
  • Added 22/07/2017 
  • Closing 21/08/2017

The overall responsibilities will be to develop, support and drive the sales of THEFACESHOP and salesforce with Wholesale partners, such as Intermart and our shops in Caudan Waterfront, Phoenix Mall, La Croisette and Plaisance Mall.

 

Main responsibilities 

  Act as a brand ambassador

§   set an example for store supervisors on all store activities.
§   be the role model to convey our passion   for details, refinement, retail, and a client-oriented mindset.
 

  Accountable for TheFaceShop experience

§   Ensure an engaging shopping experience for each client through 
§   Set an example and monitor  service codes & attitudes within the retail network.

  Inspire, lead and develop the retail network

§   Sell-out oriented, you ensure achievement of the retail network sales targets and monitor consolidated network   KPIs.
§   Perform sales analysis at the global level and propose actions for improvement adapted to different retail   networks.
§   Guarantee the consistency of merchandising within the retail network.
§   Ensure the perfect execution of counter events and store animations.
§   Supervise “back-office” efficiency: sales analysis & reporting, stock management and ordering, shift schedule.
§   Collaborate closely with national head-office and proactively provide feedback for continuous improvement.
§   Manage, motivate and communicate with all retail networks on a regular basis.
§   Actively involved in recruitment of shop supervisers and if necessary, other team members.
§   Actively develop retail network through regular feedback, coaching and appraisals.
§   Communicate and support the field sales team in executing sales and marketing programs for headquarter account
§  Help support field in execution of promotional events for headquarter account.

Attitude

§   Passionate, you convey your passion about cosmetics and TheFaceShop across the retail network and the clients.
§   Empathetic, your smile creates a positive atmosphere for our clients and your retail network; you are a good   listener and can understand retail network’s needs and concerns.
§   Positive, you have a “can-do” attitude, are results-oriented, and strive to develop our business with   entrepreneurship.
§   Attuned to the beauty universe, you make no compromise on details and service.
§   Team player, you encourage collaboration within the retail teams.

  Skills

§   Strong leadership and coaching skills, you know how to recruit and build a high-performing and collaborative   team.
§   Excellent organisational and change management skills.
§   Strong analytical skills to provide solutions for improving the retail performance on a continuous base.
§   Strong sales skills, passionate about selling and training people how to sell
§   Ability to multi-task, thinks outside the box, and has a keen eye for detail.

Work experience & education 

§   You preferably have previous experience in the Service or Retail industry.
§   You have experience in managing a team.
§   Education: depending on the country’s specific system.
§   Fluent in French & English
§   Passion for beauty
§  Computer Skills: proficiency in Microsoft word, excel & PowerPoint.
§  Driving Licence is a must

Albert Trading Ltd

Albert Trading Ltd

 
  • 17, Brabant Street, Port Louis, Mauritius

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