Bartender

Is responsible for the service of beverages to the guests in a friendly and courteous manner in all the restaurants or bars.

• Is responsible for the service of beverages to the guests in a friendly and courteous manner in all the restaurants or bars.

• To provide efficient, expedient and courteous service to the guests leading to total guest and

  company satisfaction.

• Is responsible for the cleanliness, maintenance and upkeep of all equipment, furniture, stations and Hotel’s property that he/she is working with.

• To check all glasses, crockery and other items needed before putting them in use. To be

  responsibly minded for the breakage and loss of such items.

• To lay up tables, public rooms, side stations; following the instructions of his/her superiors and according to company standards. To clean all seating furniture if needed or when an emergency arises. To ensures that all items required for the set-up of each table are clean, unspotted and in place.

• To respect his/her Superiors, address him/her with the due titles, accept requests without

  questioning, co-operate unselfishly, and be a good team worker.

• To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with

  confidence and flair.

• Must be familiar with all menu items, their preparation and service procedure.

• To make sure that all beverages are according to menu and list specifications, properly

  presented and be of correct temperatures before being served.

• To carry out all side jobs as assigned to all Service Stewards on a fair rota basis.

• To listen to guest complaints. Rectify wrong doings and any guest demands. Inform

  Bar Manager of all complaints.