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Assistant Events Coordinator

  • Black River
  • Not disclosed
  • Permanent
  • Added 14/06/2017 
  • Closing 21/06/2017
  • Jessynee Sockalingum

Description

To Plan, organize, coordinate, promote and facilitate special events and activities to meet client service needs and promote hotel profitability.

 

Customer Service

  • Participates in management of cocktails and various functions, in order to maintnain cordial guest relations.
  • Organise weddings, honneymoon dinners and other events.
  • Actively participates in and oversees the provision of excellent service to guests.
  • Works cooperatively and jointly to provide quality seamless customer service.
  • Advises clients and explain them policies and procedures for use of Hotel facilities.
  • Converses with guests to obtain feedback and suggestions for improvement.
  • Resolves problems or complains from clients through appropriate interaction and/or referral to Front Office Management.
  • Is responsible for liaison between clients and the department management prior to and during events to ensure that facilities, equipment, physical setup and personnel provided meet the requirements of the events and the clients’ expectations.

Logbook Updating

Promotion and Direct Up-selling

SOP Compliance and Quality Assurance

Internal /External Communications

 

QUALIFICATIONS

Higher School Certificate

A Diploma or Bachelor’s degree in Business Administration, Facility Management, Communication or any related field will be an advantage

REQUIRED 

Able to work under pressure and deadlines 
Very active 
Able to manage people 
Good organisational skills 
At least one year of experience

 

 

 

 

LUX* Le Morne

LUX* Le Morne

 
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