Admin/Front desk/Reservations Agent

Adecco is an International HR and Consultancy firm. Our client, in the hospitality sector, is looking for an Admin/Front desk/Reservations Agent.

Our client, in the hospitality sector, is looking for an Admin/Front desk/Reservations agent.

Reporting to the GM and the Resort Manager, the successful candidate will ensure a professional customer service to the clients in a timely manner.

Main responsibilities:

• Perform Front desk of the Operation center.
• Take Reservations and all related implications.
• Understand and properly communicate to:
• Guests on the availability and extent of services (Accommodation, Concierge, etc…)
• Owners on the extent of our services.
• Do some administrative functions.
• Drive initiatives and recommendations to capture more bookings.

Qualification:

• Minimum HSC.
• 2-3 years’ experience within the hospitality sector in a similar position.

Candidate profile:

• Customer oriented
• Good communication skills, English and French (oral and written)
• Conscientious, meticulous and Organize
• Good with Excel