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ASSOCIATE - NORDIC LANGUAGE SKILLS

  • Port Louis
  • 10,000 - 20,000
  • Permanent
  • Added 17/08/2017 
  • Closing 16/09/2017

ELIGIBILITY Candidates with any education background, with/without work experience, open to new learning, with good communication skils in any of the Nordic Languages like, Finnish, Swedish, Danish, Norwegien

 

KEY TASKS:
-Processing Customer Orders in SAP including special requests or special orders and managing workflow through CIM 
-Email inquiries and follow up on open order processing issues with customers 
-Interact with Sales Team to clarify order processing discrepancies ( pricing, etc). 
-Capable to resolve internal/external customer requests/queries via email, fax & chat. 
-Deliver the results as per process requirements 
-Liaise with manufacturer and internal customer from time to time in providing resolution 
-Up skill process knowledge from time to time 
-Ability to delight customer above and beyond the call of duty 

SKILLS, KNOWLEDGE & EXPERIENCE:
-Excellent communication skills in English, French and any Nordic Language (both written and verbal) 
-Typing skills – minimum of 25 wpm with an accuracy of 90% and above preferred 
-Strong analytical & problem solving skills 
-Proficiency in Microsoft Office and Excel 
-Good organization skills 
-Willingness to work in shifts as per business requirements 
-Good decision making skills 
-Ability to learn VWR terminology 

AVANTOR

AVANTOR

 
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